![]() On you next stay may I suggest our poolside room it is very similar to the standard room but it has a microwave and fridge as well as a view of our lovely heated pool and beautiful courtyard. Sounds like you were in one of our standard rooms while they are our most economical room we do offer a few other types. Our quality team works very hard to ensure that all of are guest rooms are clean and ready for guests to check in as well as taking care of our guests during their stay. I am glad that you enjoyed your stay with us. Sincerely,ĭear Robin, Thank you so very much for choosing Red Roof Plus and Suites Naples and for the fabulous 5 star review. Thank you again for staying with us and bringing your concerns to our attention we hope that you will give us another chance to serve you better in the future. We have many amenities here for the convenience of or guests such as a laundry facility, free wifi, free local and long distance calling, BBQ grills and a fire pit. I would also recommend that all guest sign up for the RediCard this is our brands reward program that offers many benefits to members such as free nights and special promotions. Our rates are a great value for the area and we offer some special rates on our website. We do however offer other room types such as our premium room that has either a king bed or 2 full size beds a microwave and fridge, an iron and ironing board, hair dryer, upgraded linens and a welcome snack these rooms also over look our gorgeous pool and courtyard area. From the sound of it you were in one of our standard rooms which is a very basic room. Also there is someone at the front desk 24/7 to help with any issue or concern that any guest may have at any time. Our staff do their very best to inform all guests of this policy and enforce it when we see violations. I apologize that you noticed so many smokers as we are 100% smoke free meaning that we don't allow smoking with in 50 feet of the building. I am happy that you found us convenient to old Naples as we are less than 5 miles away from some of Naples biggest attractions such as Downtown 5th ave, the Naples Pier and beaches, the Naples Zoo and Botanical Gardens as well as a plethora of fine restaurants. Sincerely,ĭear Altrips, Thank you for choosing Red Roof Plus and Suites and taking time to review us. Thank you once again for staying and I hope that we see you and you dog again very soon. We are the best value hotel in Downtown Naples within walking distance to Tin City and just a very short drive from 5th Ave and the Naples Pier and beaches. Thank you for your kind words about our facilities we take care to keep our lovely courtyard area and heated pool in the best shape possible. We are proud to be a Red Roof Plus, the plus refers to not only our hotel and amenities but most importantly our heightened level of customer service and I am so very happy that we were able to serve you so well and hope to do so again soon. They also check the AC units on a regular basis as the are used very often, and are always available to correct any issues that may come up. I am delighted that you were happy with the cleanliness of your room our Quality Team works very hard to ensure that all rooms are fresh and clean for our guests. I think that one of the best features of Red Roof is that we are pet friendly at no additional charge, we truly believe that pets are family. Next time you stay with us please feel free to call us at the hotel we would be happy to set you reservations to ensure that they are correct. We strive to satisfy all of our guests and will all ways do our best to take care of any concerns or needs that a guest may have. I am so glad to hear that even though the booking site did not place your reservation for the correct room type our staff was able to take care of you and your dog. Dear Shelah B., Thank you for staying with us at Red Roof Plus and Suites Naples and thank you for providing us with this awesome review. ![]()
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